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  • 19 Mar 2018 12:31 PM | KOA Owners Association (Administrator)

    2017 Area Resolutions

    Decisions by Board of Directors 2018 Winter Meeting

    Area 1

    Eliminate royalties on the revenues generated by the discount codes for the following events:  Come Camp and Care With Us Weekend, Fathers Day Kids Camp Free, and the Value Kard Appreciation Weekend.  Ashley Nettleton expressed a concern that not all KOAs participate in these promotional weekends because of loss of revenue.  If royalties are not collected, then more KOAs would participate.  A vote was taken for this resolution and passed.

    Board:  Homer moved we accept the resolution and Jim seconded.  Motion carried with two opposed and one abstention.

    Area 2

    1.    Whereas the Ohio Campground Owners Association has a concern regarding the structure of the Value Kard Appreciation (VKR) Weekend, we propose the following:

    ·         Value Kard Reward certificates should not be allowed to be redeemed on the VKR Appreciation Weekend.

    ·         This is VKR Appreciation Weekend and we believe that if someone buys a Value Kard after they make a reservation or during the reservation, then the free night should not be able to be used for that VKR Weekend.  Since we are using this weekend to say “thank you” to our valued KOA campers that have camped with us in the past, just buying a VKR for that weekend does not meet the spirit of the weekend.

    2.    Proposal for the following:  Would like to see a modification made to the national cancellation policy whereas the national and campground specific cancellation policies appear one night after each other on the document versus campground policy at the bottom.  We feel this change would help minimize confusion and increase our business.

    Board:  (Resolution 1) Tim motioned that the resolution be rejected.  Craig seconded and the motion to reject was approved.

    (Resolution 2) Craig motioned and Libby seconded that the resolutions be accepted.  Motion was approved.

    Area 3

              It was requested that KOA develop a 3rd tier award to honor those campgrounds that are performing at the top of the system.  Utilizing the same criteria and weighting system they use for the Presidents and Founders awards but making it sort of the gold medal of the system.  Thinking it would be the top 5 -10% of the system.

    This idea came from the discussion that more than half of the campgrounds are achieving the Founder's award and it is time to set a new stretch target for those that have been achieving the Founder's award to push themselves to a higher level.  Chris Rademacher was "elected" to make the resolution at the OA meeting.

    Board:  Libby moved that the resolution be accepted.  Cheryl seconded.  The motion failed and was not accepted.  Homer moved to reject the motion, Jim seconded.  The motion to reject was approved.

    Area 4

    We, the Texas Owners Association, ask that the National KOA Owners Association request the KOA, Inc. allow franchisees to specify up to 14 days to be excluded/blackout from KOA Quality Assurance Review.

    Board:  Jim Brown moved Homer seconded that we reject the proposal.  The motion to reject was approved.

    Area 5

    1.    Increase the amount for the billboard program to 1,500 with latitude for special conditions such as installation costs dispersed over monthly billing.  Motion made by Kevin Oster, Miles City, MT; seconded by Kim Carranza

    2.   Motion by Kim Carranza, Twin Falls KOA, seconded by Dave Nelson, Cheyenne KOA regarding the pin pads.  Seek a way to refund the monthly charge and dip charge until they are operational.  Refund the monthly charges so far incurred and seek a way to not have to pay for terminals that are not in use.

    Board:  (Resolution 1) Iris moved we accept the resolution.  Craig seconded.  The motion was approved.

    (Resolution 2) Homer moved and Tim seconded that we accept the resolution.  The motion was approved.

    Area 6

    Resolution to Increase KampSight Support Coverage.  Greetings KOA Owners Association:  To support KOA’s effort to provide the best guest experience possible, the members of Area 6 of the KOA Owners Association unanimously request that the Association request of KOA Corporate Home Office to include KampSight support coverage on Sundays and Holidays and increase the depth of existing coverage to achieve 80% rate of calls being returned within 15 minutes.

    The primary reasons for this request is that:

    All members are open on Sundays and holidays; and,

    All members have employees and/or work-kampers; and,

    All members have turnover in employees and/or work-kampers; and,

    Every year there are new KOA owners.


    All members have ongoing KampSight training and support needs; and,

    Questions and issues needing KampSight Support to resolve are not limited to Mondays through Saturdays and non-holidays.

    There is no disagreement that “It is all about the guest experience.”  This includes registration, Value Kard Rewards and many other aspects of helping our guests.  Therefore, we are resolved in asking our KOA Home Office to better help us help our guests.  Thank you.  Cheers!  Members of Area 6 of the KOA Owners Association.

    Board:  Craig moved and Jim seconded that we accept the resolution.  The motion was approved.

  • 07 Dec 2017 12:53 PM | KOA Owners Association (Administrator)

    Congratulations to Jerry and Delinda Benedict, 2017's WorkKamper of the Year Award!  Jerry and Delinda were nominated by Linda and John Evans, of Albuquerque KOA.


    You can read the nomination letter here.

    Congratulations to all the WorkKampers who were nominated!  It was a tough choice for the Awards Committee.  Other nominees:

    Jeffrey Bartlett, nominated by James Mackin, Allentown KOA - read his letter here.
    Keith Wilson nominated by Missoula KOA - read the letter here.
    Tracy Taylor nominated by Joni Schmidt, Devils Tower KOA - read the letter here.

    Wayne & Brenda Brown nominated by Mark & Karla Lemoine, Coloma/St. Joseph KOA - read the letter here.

  • 07 Dec 2017 12:48 PM | KOA Owners Association (Administrator)

    Congratulations to Jerry Dale!  

    2017 We Are Family Award Winner

    Pictured:  Greg Batts (President of the OA) presenting Jerry Dale with the 2017 We Are Family Award

  • 04 Oct 2017 9:18 AM | KOA Owners Association (Administrator)

    The following is the Owners Association Schedule at the 2017 KOA Convention in Phoenix.

    Tuesday, November 14
    9:00am - 4:00pm
    OA Board Meeting
    North 228A

    Wednesday, November 15
    8:00am - 3:00pm
    OA Registration
    West 301 C & D

    TopGolf Event for Care Camps
    11:00am - 2:00pm

    Thursday, November 16
    4:45pm - 5:45pm
    OA Area Meetings
    See KOA Program

    Friday, November 17
    OA Annual Meeting
    3:30pm - 4:30pm
    North 229A

    Friday, November 17
    4:45pm - 5:45pm
    OA New/Old Board Meeting
    North 228A

  • 02 Oct 2017 4:38 PM | KOA Owners Association (Administrator)



    In accordance with Article IV, Section 4, of the By-Laws of the KOA Owners Association, notice is hereby given that the Annual Meeting of the Association will be held on Friday November 17, 2017 starting at 4:45 pm in Phoenix, AZ. Such Association business as may be appropriate will be discussed and acted upon.

    For those who may not attend the Annual Meeting, an Official Proxy in accordance with Article III, Section 3 of the By-Laws is available by mail or email:  Please submit your proxy to the Association office by November 3, 2017 if you will be unable to attend the meeting.

    Kampground Owners Association
    William Ranieri, Executive Director

  • 29 Aug 2017 6:44 PM | KOA Owners Association (Administrator)
    If you have any damage from Hurricane Harvey, the KOA Owners Association has a Disaster Relief Program. More information can be found here:  DISASTER RELIEF.  

    You are all in our thoughts and prayers.  Please let us know how we can help and feel free to call or email us:  1-800-678-9976 or

  • 20 Jul 2017 4:01 PM | KOA Owners Association (Administrator)

    The KOA Owners Association would like to congratulate Missoula KOA on their 50th Anniversary!

    Missoula KOA Holiday Celebrates 50th Anniversary With Kampgrounds of America System

    KOA NEWS SERVICE (July 20, 2017) – When Elmer and Marge Frame purchased land on the “far west” side of Missoula in the late 1950s, they only envisioned a small trailer park on the undeveloped site.

    But in 1967, they decided to take a chance on a fledgling camping company headquartered in Billings. Now, 50 years later, that small collection of campsites has grown into the Missoula KOA Holiday campground, one of the premiere KOA locations in North America.

    That first year in 1967, the campground hosted just more than 4,000 nights of camping. Now, the park hosts 25,000 camper nights each year, and has logged a total of more than 850,000 camper nights over the past 50 years.

    Although Elmer passed away in 2004, Marge and her daughter, Laurie, still operate the park at 3450 Tina Avenue in Missoula. The campground was named KOA’s Campground of the Year in 1980, and has won the KOA President’s Award every year since the award was created in 2004. It has also won the prestigious KOA Founder’s Award for the past three years.

  • 09 Jun 2017 8:52 AM | KOA Owners Association (Administrator)

    The KOA Owners Association is accepting nominations for this year's recipient of the We Are Family Award. The award will be presented at the 2017 KOA Annual Convention.  Nominations are due by October 13, 2017.

    Criteria for the We Are Family Award must meet one or all of the following:

    The KOA Owners Association family member(s) who help other family members beyond the call of duty as well as/or to those who consistently show special qualities that contribute to the whole KOA system.

    Nominations may be emailed or mailed to:

    KOA Owners Association, 3416 Primm Lane, Birmingham, AL  35216,

    Past winners can be found by clicking here:

  • 09 Jun 2017 8:39 AM | KOA Owners Association (Administrator)

    It is that time of year to start thinking about who you would like to nominate for the WorkKamper of the Year Award. This award is presented every year at the KOA Annual Convention. Criteria is as follows:


    1.  The WorkKamper nominee must have an active membership in the KOA WorkKamper Program.  Their resume may be inactive only if currently working at a KOA Kampground.  Also must allow for WorkKampers that are not full-timers, but work only in the summer months.

    2.  Demonstrate loyalty to the KOA Organization by choice of campgrounds at which to work.

    3.  Demonstrate outstanding customer skills per the "Making It Great" Program.  The WorkKamper nominee is an employee who goes above and beyond on the campground, is a team player and gets along well with peers. The WorkKamper demonstrates positive energy and attitude proving to be an asset to the campground atmosphere.

    4.  Implements the KOA WorkKamper Code of Conduct as developed at the WorkKamper University. 

    WorkKamper Award Questions that should be considered by person(s) nominating:

    1)  How long had the WorkKamper worked for you and your campground?

    2)  What do you feel is their greatest customer skill?

    3)  At check-in, are they friendly and helpful to the camper/do they escort the camper to their site and ensure that everything is ok?

    4)  Are they alert to the needs of the campers and respond quickly?

    5)  When they are working with their peers, do they maintain a friendly and helpful attitude?

    6)  Do they offer assistance to a co-worker when they see the need?

    7)  Do they show good work ethic?

    a) Check in on time

    b) Complete the assigned task in a timely manner

    c) Work well independently as well as in a group

    d) Exhibits a cheerful attitude always

    e) Responds appropriately to an emergency

    8)  How well do they implement the "KOA WorkKamper Code of Conduct?"

    9)  How well do they deal with difficult campers?

    List an instance:

    10) What instance really made this WorkKamper(s) stand out?

    11) Why do you feel this WorkKamper deserves this award?

    12) Have your campers complimented this WorkKamper to you personally or in writing?

    The award winner will receive $500 from the OA to cover some of the cost to attend the convention as well as KOA shirts, a $100 gift card for travel expenses (this can either go to them or to the campground if they are paying their way) and two registrations into the Convention (courtesy of KOA).

    Nominations, which are reviewed by the Awards Committee are due by October 13, 2017 and should be sent to:

    KOA Owners Association Business Office, 3416 Primm Lane, Birmingham, AL  35216 or email to 

  • 09 Jun 2017 7:55 AM | KOA Owners Association (Administrator)

    Bedbugs lurk in cracks and crevices and they've been living on human blood for centuries. Though they aren't known to transmit disease or pose any serious medical risk, the stubborn parasites can leave itchy and unsightly bites. However, bedbugs don't always leave marks. The best way to tell if you have a bedbug infestation is to see the live, apple-seed-size critters for yourself. Unfortunately, once bedbugs take up residence, they can be difficult to exterminate without professional help.

    Appearance, lifestyle and habits
    Bedbugs are flat, round and reddish brown, around a quarter-inch (7 millimeters) in length. The ones that typically plague humans are the common bedbug Cimex lectularius and the tropical bedbug Cimex hemipterus.

    A few decades ago, bedbugs were somewhat of a novelty in developed countries. But since the early 2000s, infestations have become more common in places like the United States, Canada, the United Kingdom and Europe, according to the U.S. Centers for Disease Control and Prevention (CDC). A 2013 study in the journal Nature Scientific Reports suggested that bedbugs have evolved ways to resist insecticides.

    The creatures don't have wings and they can't fly or jump. But their narrow body shape and ability to live for months without food make them ready stowaways and squatters. Bedbugs can easily hide in the seams and folds of luggage, bags and clothes. They also take shelter behind wallpaper and inside bedding, box springs and furniture. The ones that feed on people can crawl more than 100 feet (30 meters) in a night, but typically creep to within 8 feet (2.4 m) of the spot its human hosts sleep, according to the CDC.

    Bedbugs reproduce by a gruesome strategy appropriately named "traumatic insemination," in which the male stabs the female's abdomen and injects sperm into the wound. During their life cycle, females can lay more than 200 eggs, which hatch and go through five immature "nymph" stages before reaching their adult form, molting after each phase.

    Identifying and treating an infestation
    You should look for traces of the insects in the folds of your mattresses, box springs and other places where they are likely to hide. You might be able to find their papery skins, which get cast off after molting and look like popcorn kernels but are smaller and thinner. They also leave small, dark-colored spots from the blood-filled droppings they deposit on mattresses and furniture. If you can touch the spot with a water-soaked towel and it runs a rusty, reddish color, you're probably looking at a fresh drop of bedbug feces.

    Natural Remedies to Get Rid of Bed Bugs

    Find the Infestation
    One of the first steps to completely eliminate all traces of bed bugs is to find all the infested areas. The US Environmental Protection Agency recommends carefully checking the seams of mattresses and other soft furnishings in your home. Examine the spaces between cushions, your mattress and bed frame. Don’t forget to check drawer joints, behind loose wallpaper, and even in electrical appliances. Any space the thickness of a credit card is a potential home for bed bugs.

    Use a vacuum cleaner
    Using a vacuum cleaner to suck up the bed bugs is a very effective and simple method to eradicate bed bugs. To make sure and get rid of any eggs around the seams of your mattress, use a stiff brush to loosen any eggs from the material. Regarding bed bug control, the journal Clinical Microbiology Reviews says that vacuuming can quickly get rid of a large number of bed bugs and their eggs. When using a vacuum cleaner to control bed bug infestations, it’s essential to use a disposable bag. As soon as you have vacuumed the infested area, remove and seal the bag before disposing of it.

    Freeze items
    Kill bed bugs in smaller items by placing them in a freezer. Although bed bugs can’t withstand freezing temperatures, they can live for up to a year in a cool room without any food sources. To naturally kill the bedbugs you need to place infested items in a freezer that has a temperature below 1°F (-17°C) for at least 2 hours.

    Hot steam
    Hot steam is a great home remedy to destroy bed bugs and their eggs without damaging the environment. The hot steam method for bed bug eradication can get rid of bed bugs from small crevices and cracks. The steam can also penetrate through the mattress lining and eradicate bug infestations inside the mattress. Scientists have found that bed bugs are quickly killed when exposed to temperatures above 140°F (60°C). If you have a steam cleaner, you can use that to get rid of bed bugs fast without using harmful chemicals.

    Hot wash bedding and clothing
    You can also get rid of bed bugs from infected clothing and other fabric items by placing them in the washing machine and wash them at a temperature of over 60°C. This is probably one of the easiest natural ways kill off bed bugs from clothing and other items.

    Use a hot dryer

    After putting infested items of clothing or bed linen through a hot wash, you should dry the items in a dryer set to a hot setting. This will make doubly sure that the bed linen is sterilized from bed bugs. Dr. Carol DerSarkissian on WebMD recommends the hot wash and hot dryer method to de-infest fabric items like curtains, bedding, shoes, and stuffed toy animals from bed bugs. You could also use a hair dryer together with your vacuum cleaner to drive bugs out of crevices. Set the hair dryer to the hottest setting and direct into the crack. The hot air will kill the bed bugs and also force them out. Any bug not killed by the hair dryer can be sucked up with the vacuum cleaner.

    Encase mattresses and pillows
    Another natural way to prevent bed bugs from biting during the night and stop them infesting other areas is to encase mattresses and pillows. Encasements for mattresses, spring boxes, and pillows are tightly woven covers that prevent bed bugs from entering or escaping. The encasements should be kept on for at least a year to ensure that all the bed bugs die naturally. The National Pesticide Information Center recommends using encasements to protect beds from bed bug infestations. In addition to encasing bed items, they also recommend placing bed bug traps under bed legs to stop bed bugs crawling up.

    Other Remedies to Eradicate Bed Bugs Naturally

    Tea tree oil insecticide spray - The insecticidal properties of tea tree oil make it a great natural treatment to get rid of bed bug infestation. You can use the homemade spray to kill off bed bugs in hard to reach places, like cracks, crevices, and furniture joints. A study from 2014 found that a tea tree oil solution is an effective and natural insect repellent and also acts as an insecticide. To make a natural insecticide with tea tree oil, put 20 drops of tea tree oil in a spray bottle filled with water and shake well. Spray liberal amounts of the natural insecticide in all areas where you think bed bugs are living. Use the tea tree oil spray daily until all the signs of bed bugs have disappeared completely. Remember to shake well before each application. Tea tree oil is also a great natural remedy to cure any skin itching caused by bed bugs.

    Lavender oil pesticide spray - similar to tea tree oil, lavender essential oil can be used to make an effective natural pesticide spray to kill bed bugs. The insect-repellent properties of lavender oil are toxic for bed bugs but completely safe. One study into the effect of essential oils and their use for insect and bug control found that a combination of lavender oil and peppermint oil effectively kills off insects. Lavender oil also helps to destroy insect eggs and larvae as well as repelling bed bugs. Peppermint oil also has a strong repellent action. Add 10-15 drops lavender essential oil and 10-15 drops peppermint oil to a spray bottle filled with water and spray in areas infested with bed bugs. Use the natural pesticide spray daily until you no longer have any signs of bed bug infestation. Shake well before each application.

    Diatomaceous earth (DE) for bed bug control is a natural and safe insecticide to eliminate bed bugs. Diatomaceous earth powder helps to kill off bed bugs by causing them to dehydrate because it destroys their outer protective membrane. Because vacuum cleaners may not remove all bed bugs in deep crevices, diatomaceous earth is an excellent way to control bed bugs and prevent further infestation. A study into the use of diatomaceous earth in bed bug eradication found that it is a safe, non-toxic way to rid bed bugs. Even though diatomaceous earth (DE) is slow acting, the study found that this was an advantage. This is because the bed bugs transfer the powder to other bugsand help to distribute the natural insecticide to their habitats. The study found that within 40 days, 80% of all the bed bugs had been killed. Complete eradication was achieved in 12 days. To naturally eliminate a bed bug infestation with diatomaceous earth, dust the powder around all areas where bed bugs may be hiding. Repeat the process every 3 days for 2 weeks to ensure complete removal of all the bed bugs.

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